Description
As a Warehouse Senior Representative, you will be responsible for distributing workload and monitoring workflow for team members in your assigned area to ensure timely and accurate completion of tasks.
You will serve as a resource for supervisors and backup for senior technicians and team members.
Responsibilities:
- Distribute workload and manage workflow for assigned areas, including scheduling and shifting resources as needed
- Provide support to team members and senior technicians, demonstrating leadership qualities consistent with Express Way values
- Create daily outbound transfer orders from different service branches
- Support receipt of transfers from different service branches as needed
- Manage issues impacting team performance and productivity, documenting issues and offering solutions
- Assist in troubleshooting receipt and inventory discrepancies
- Ensure adherence to established policies and procedures, and assist in developing and updating policies and procedures
- Provide guidance, coaching, and direction to junior team members
- Ensure cross-training of team members to cover production functions
- Perform other duties as assigned
Requirements:
- Three to five years of relevant working experience, preferably in a pharmacy dispensing setting
- General PC knowledge, including ability to interpret and create spreadsheets using Microsoft Excel
- Knowledge of standard concepts, practices, and procedures within dispensing pharmacy
- Experience with general warehouse, inventory control, and Warehouse Management Systems a plus
- Strong attention to detail and organisational skills
- Good verbal and written communication skills
- Willingness to work flexible schedules and overtime as needed
- Ability to stand for extended periods