Senior Vice President and Branch Head

We are seeking a Senior Vice President and Branch Head to lead our International Wealth and Premier Banking (IWPB) business in Mumbai.

The successful candidate will be responsible for directing and managing the growth of our IWPB business in one of our branches, situated in a prime location with immense business potential.

Principal Responsibilities:

• Manage and grow the IWPB business, achieving targets as outlined in the Strategic Plan/AOP.
• Exercise strict control over branch operations and costs while maintaining service standards.
• Continuously review and improve service, sales, and operations strategies.
• Ensure quality of portfolio acquisition aligns with Sales Quality norms and guidelines.
• Work closely with INM, Regional Head, and HR to ensure the right person is in the right job.
• Grow the deposit base and identify opportunities to reduce the branch cost-income ratio.
• Foster a compliance culture within the team, managing compliance risk and ensuring necessary training is completed.
• Optimize relations with regulators and maintain HSBC internal control standards.

Education Qualifications / Certifications and Requirements:

• Postgraduate (Masters)
• 5 to 10 years of experience in a similar or leadership role
• Proven ability in team leadership and management
• Expertise in financial planning and related systems and processes

Other Requirements (Knowledge and Experience):

• Proven ability in Retail distribution and relationship management in the Retail sector
• Demonstrate behaviors consistent with HSBC Values
• Proven adherence to controls and compliance with no significant breaches
• Strong marketing, sales, management planning, financial, leadership, project management, and communication skills
• Good knowledge and control of risk
• Progressive management experience in Wealth and Retail
• High degree of management planning, lateral thinking skills, interpersonal skills, and change management

Skills:

• Exceptional interpersonal skills, with a strong focus on inspiring, influencing, and negotiating
• Proficiency in coaching sales techniques and implementing best practices in sales management
• Strong planning and organizational abilities
• Advanced analytical skills
• Effective problem-solving capabilities

Regulatory Certifications:

• Obtain relevant professional and regulatory qualifications as mandated by the local market
• Meet all internal standards required by the market