Description
The Intensive Services Intern will assist IRC's intensive case management (ICM) team, extended case management (ECM) team, and services for older refugees program (SOR) with daily activities that support the long-term integration of refugees, asylees and other humanitarian immigrants in the Baltimore metropolitan area.
The intern will support case management to single-headed refugee households; survivors of domestic violence; older refugees; youth and young adults without parents or permanent guardians; refugees experiencing mental health or psychological difficulties; refugees with physical disabilities or medical conditions.
Responsibilities:
- Assist clients with remotely arranging transportation to medical and other required appointments.
- In coordination with the extended services team, conduct virtual home or community-based orientation sessions on topics relevant to ICM, ECM and SOR clients.
- Assist with service documentation through case-notes and case file maintenance.
- Other duties as assigned.
Qualifications:
- Prior experience and/or interest working with refugees and immigrants preferred.
- Prior experience and/or interest in case management, social work or public health preferred.
- Ability to work independently and as a team member in a fast-paced and global environment.
- Flexible and reliable, with outstanding attention to detail.
- Strong problem-solving skills.
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office applications (Word, Excel, Outlook) and web-based applications (databases, Box).
- Fluency in English required. Bilingual ability in one of the predominant languages of the local client base is desired.
- Valid driver's license, reliable access to a vehicle with current insurance and the ability to travel regularly throughout Baltimore strongly preferred.
Position Details:
- IN-PERSON: Summer 2026 internships will be hybrid.
- DATES: Internships start with a required orientation on Monday, June 8th (approx. 9:30 AM – 3 PM). Regular weekly hours start the week of June 8th, 2026, and will continue through September 11th, 2026 (14 total weeks).
- HOURS: Internships require a minimum of 15 hours per week for 14 weeks.
- LAPTOP: Interns will be issued an IRC laptop for the duration of the internship to perform both remote and in-office responsibilities.
- REIMBURSEMENT: Internships with the IRC in Baltimore are unpaid. University credit may be arranged. Summer 2026 interns are eligible for per diem reimbursement at the rate of $15 per day to offset the costs of food and travel of the internship.