Recall Launch Coordinator

The Recall Launch Coordinator reports directly to the Business Operations Manager and plays a crucial role in managing the dealer, owner, and fleet data release/update process for Field Service Actions (FSAs).

Responsibilities:

• Prepare and process special requests for extracting information to support Automotive Safety Office/Office of the General Council and other company activities.
• Implement FSAs in GCAMP and coordinate with Global country coordinators.
• Manage the timely launch of FSAs, including pulling extracts, executing dealer bulletin postings, and activating GCAMP system interfaces.
• Support IT efforts for GCAMP system updates, enhancements, and testing.
• Coordinate government report processing and distribution.
• Participate in multi-regional coordinator meetings to resolve system defects and enhancements.
• Prepare Weekly Status Sheets and perform GCAMP functionality reviews.
• Ensure timely release of FSA Dealer Bulletins and send notifications.
• Support 14D closure process and FSA ISO documentation.
• Perform file searches for agency inquiries.
• Provide leadership to suppliers and maintain required records.
• Assist in training new GCAMP Coordinators and communicate executive announcements.

Qualifications:

• Bachelor's degree.
• 3+ years of professional work experience.
• 1+ years of experience with Microsoft Office Suite, including Excel and Teams.

Benefits:

• Immediate medical, dental, vision, and prescription drug coverage.
• Flexible family care days, paid parental leave, and subsidized back-up child care.
• Family building benefits, including adoption and surrogacy expense reimbursement.
• Vehicle discount program and tuition assistance.
• Paid time off for community service and a generous schedule of paid holidays.

Salary:

• Salary grade 7: $86,600-$144,900.
• Salary grade 8: $99,100-$166,200.