Client Account Manager- SMB

SpaceXAI is seeking a Client Account Manager to oversee a portfolio of small- and medium-sized advertisers and their agencies. You will act as a trusted advisor, identifying business goals, recommending advertising products and best practices, executing and optimising campaigns, and driving measurable growth.

Responsibilities:

• Manage a portfolio of SMB advertisers, understanding growth drivers, identifying opportunities and risks, and building plans to meet or exceed client goals.
• Consult clients and agencies on advertising products, campaign setup, targeting, creative, and measurement, educating them on best practices.
• Execute, optimise, and analyse campaigns using internal tools and dashboards, turning performance data into recommendations and adjustments.
• Conduct outreach and regular business reviews to strengthen relationships, surface new opportunities, and improve results.
• Identify key stakeholders at each account and help shape their digital marketing plans around X.
• Resolve campaign and operational issues quickly, flagging process gaps and feeding insights back to product and tools teams.
• Support contract, renewal, billing, and collections processes in partnership with Sales Finance.
• Collaborate with the broader sales team to align on priorities, share learnings, and deliver a consistent client experience.
• Mentor newer teammates as the team scales.

Basic Qualifications:

• Bachelor’s degree or equivalent practical experience.
• 2–3+ years in digital advertising, sales, marketing, media account management, or consulting.
• Proven ability to build and grow client relationships, manage multiple accounts, and navigate competing priorities.
• Experience translating marketing objectives into campaigns, then optimising them using performance data.
• Strong written and verbal communication and presentation skills.
• Demonstrated ownership, attention to detail, and ability to work independently in a small, high-pace team.
• Solid understanding of the digital advertising landscape and competitive platforms.

Preferred Skills and Experience:

• Direct experience managing SMB or mid-market advertisers and hitting growth or revenue targets.
• Familiarity with social/platform advertising products and how they fit into a broader media mix.
• Ability to use data and questioning to uncover insights, handle objections, and build compelling recommendations.
• Experience mentoring or onboarding others in a growth-stage environment.
• Passion for X’s mission around free speech and open public conversation, plus comfort in a dynamic, high-ownership culture.

Compensation and Benefits:

• $72,000 - $95,000 USD base salary + commission
• Equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.