Description
The starting pay range for this position per hour is $22.00 - $24.00, with a full pay range of $22.00 - $37.40 per hour.
As a Specialty Sales Team Leader at Target, you will play a crucial role in delivering exceptional guest experiences and driving sales growth. You will lead a team of consultants to provide personalised recommendations, ensure product availability, and maintain a visually appealing sales floor.
Responsibilities:
- Consistently deliver guest experience commitments to create an Easy, Inspiring, and Friendly guest experience
- Ensure every team member understands and consistently delivers on Target's guest experience commitments and operations
- Actively observe and provide feedback to team members, recognising great guest experience moments
- Review area guest, financial, and team outcome metrics to identify opportunities for improvement
- Demonstrate a service culture that prioritises the guest service experience
- Plan daily/weekly workload to deliver on department and store sales goals and guest engagement
- Lead and demonstrate a culture of executing all best practices
- Develop, coach, and lead a team of consultants who are knowledgeable and passionate
- Assign daily tasks to team members based on planned workload and guest traffic patterns
- Encourage team to use available tools to welcome, inspire, and influence guests
- Partner with third-party vendors to ensure brand standards and merchandising are met
- Support team execution of changes and updates to merchandise sets and visual presentations
- Create inspiring visual moments by ensuring product is organised and merchandised correctly
- Support your direct leader in leading assigned department area backroom processes
- Participate in team hiring and onboarding processes
- Lead your team in prioritising the guest experience
- Support your direct leader in establishing clear goals and expectations
- Demonstrate a culture of ethical conduct, safety, and compliance
- Lead and demonstrate a safety culture
- Model the execution of physical security processes
- Support merchandise protection strategies
- Occasionally assume store-level leadership on duty responsibilities
- Address all store emergency and compliance needs
- Support guest services such as back-up cashier, order pick-up, and Drive-up
Requirements:
- High school diploma or equivalent
- Must be at least 18 years of age or older
- Previous retail experience preferred, but not required
- Ability to lead and hold others accountable
- Effective communication skills
- Capability to remain focused and composed in a fast-paced environment
- Welcoming and helpful attitude toward all guests and team members
- Access all areas of the building to respond to guest or team member issues
- Interpret instructions, reports, and information
- Accurately handle cash register operations as needed
- Climb up and down ladders as needed
- Scan, handle, and move merchandise efficiently and safely
- Flexible work schedule and reliable attendance necessary
Benefits:
- Comprehensive health benefits and programs
- 401(k)
- Employee discount
- Short-term disability
- Long-term disability
- Paid sick leave
- Paid national holidays
- Paid vacation