Description
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering style advice and five-star service.
This isn't just a retail job – it's a role for people who love pace, want to work hard and play their part in delivering our transformation.
We're looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products.
Your responsibilities will include:
- Providing excellent customer service
- Operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets
- Utilising our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S
- Keeping standards sky-high while balancing speed and accuracy, even when the pressure is on
- Contributing to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way
- Adapting to where you're needed, when you're needed, always ready to meet the next challenge head-on
Working Hours: Week 1: Sunday 0800-1600, Wednesday 1430-2000, Friday 1200-2000 Week 2: Saturday 1000-1800 Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December
Benefits:
- Opportunity to be part of a leading retailer
- Flexible working hours
- Digital training and tools
About Us: M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era.