Senior Technical Program Manager

We are seeking a Senior Technical Program Manager to lead medium-to-large technology programs and projects. As a Senior Technical Program Manager, you will coordinate local and offshore development teams and manage external vendors. You will drive cross-squad and cross-functional initiatives within the Hong Kong business and ensure successful delivery against timelines, scope, and business objectives.

Responsibilities:

• Lead medium-to-large technology programs and projects
• Coordinate local and offshore development teams and manage external vendors
• Drive cross-squad and cross-functional initiatives within the Hong Kong business
• Ensure successful delivery against timelines, scope, and business objectives
• Work closely with business units, technology teams, and senior leadership
• Influence decision-making and align stakeholders on priorities and outcomes
• Communicate technical vision, delivery status, risks, and solutions effectively
• Understand software development lifecycle (SDLC), modern software architectures, Agile, DevOps, CI/CD, and test-driven development
• Guide technical teams while balancing business needs and technical constraints
• Support technology transformation and digital initiatives
• Possess strong knowledge of risk management, security, compliance, and audit requirements
• Monitor KPIs, service quality, operational risks, and governance controls
• Drive process improvements and operational excellence

Required Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Information Management, Software Engineering or related field (or equivalent experience)
• 10+ years of IT experience in areas such as application development, infrastructure, IT service delivery, or security projects
• Proven track record delivering programs/projects in multinational organizations
• Strong communication, influence, negotiation, and leadership skills
• Experience managing distributed teams and vendors
• Good English and Chinese communication skills

Preferred Qualifications:

• Insurance industry experience
• Regional or Asia-wide program exposure
• Experience implementing IT service KPIs and governance frameworks
• Technical knowledge across infrastructure, networking, databases, middleware, applications, and security domains
• Compliance and audit experience

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.