Description
As a Seasonal Sales Associate at Sur La Table, you play a key role in the success of the retail store by inspiring customers throughout every stage of their culinary experience.
You will support daily operations, deliver a #bestincenter customer experience, and help drive sales by sharing product knowledge.
Key Responsibilities:
- Customer Experience & Brand Representation:
+ Represent Sur La Table's brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty + Maintain expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources + Actively engage customers, identify their needs, recommend relevant products or experiences, and lead a customer-focused, Guest Obsessed culture
- Sales & Business Performance:
+ Maximize selling opportunities by identifying customer needs and offering relevant solutions + Promote add-on sales and support events that grow store traffic and customer engagement + Consistently meet or exceed monthly sales goals, contributing to overall store revenue
- Team Engagement & Store Support:
+ Collaborate with team members to maintain a positive, inclusive, and high-performing store culture + Support onboarding of new associates by sharing product knowledge and best practices
- Operations & Compliance:
+ Accurately and efficiently process transactions including sales, returns, and price checks using the POS system + Assist in daily opening and closing procedures, floor replenishment, and maintaining visual merchandising standards + Complete inventory transactions including receiving, MOS, and RARs + Adhere to applicable wage and hour laws and accurately record time worked
Physical Requirements:
- Ability to communicate verbally and work cooperatively with associates and customers
- Ability to remain standing for up to 4 hours at a time
- Ability to move about the store coaching and directing associates, selling to customers, and retrieving merchandise from stockroom or sales floor
- Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise
- Ability to lift and/or move merchandise weighing up to 50 lbs
- Ability to ascend/descend ladders to retrieve and/or move merchandise
- Ability to operate a computer, POS system, keyboards, merchandise scanners, and mouse
- Available to work between 12 and 16 hours per week, with a flexible schedule, including nights, weekends, and holidays
Qualifications & Experience:
- Must be 18 years of age or older
- 1 year of retail sales experience preferred
- Excellent communication, problem-solving, and decision-making abilities
- Passion for community engagement and providing exceptional customer experiences
- Proficiency in Microsoft Office and retail management systems preferred