Seasonal Retail Sales Lead (Kenwood Towne Centre)

Squishable is looking for a Seasonal Retail Sales Lead to join their team at Kenwood Towne Centre in Cincinnati, Ohio. The ideal candidate is a natural-born leader who loves the store experience, is passionate, driven, and highly organized, with a desire to bring happiness to people's lives.

The Retail Sales Lead will support the Store Manager in driving sales, developing the team, and creating an exceptional experience for every Squishable fan. Key responsibilities include:

• Supporting the Store Manager in delivering a fun, welcoming, and efficient customer experience during the busy holiday season
• Leading the sales floor during peak periods, keeping the team focused on customer service and sales goals
• Driving holiday sales through customer engagement, product recommendations, and strong knowledge of Squishable products
• Supporting seasonal promotions, merchandising, replenishment, and maintaining an organized, well-stocked sales floor
• Managing customer flow and resolving concerns with a positive, solution-oriented approach
• Providing day-to-day direction and support to team members and jumping in wherever needed during busy periods
• Supporting opening, closing, and keyholder responsibilities, as assigned

Requirements include:

• 1+ year of retail, customer service, or leadership experience in a fast-paced environment preferred
• Passion for people and creating a fun, welcoming customer experience
• Strong communication and organizational skills with the ability to stay positive and flexible during busy periods
• Team player who can motivate others, take initiative, and jump in wherever needed
• Comfortable receiving and providing feedback and helping keep the team focused on shared goals
• Flexible availability throughout the holiday season, including evenings, weekends, and holidays
• Ability to lift and move cartons weighing up to 25 lbs.
• Must be 18 years of age or older

The pay range is $15.00-$16.00 per hour. Benefits include a fun, welcoming workplace, career growth opportunities, and employee discounts.