Legal Services Manager

We are looking for a Legal Services Manager to join our Center of Excellence function within our larger Legal Operations Team.

In this role, you will be responsible for reviewing and vetting high-volume, repeatable work across multiple facets of the Legal Team and serving as the initial legal point of contact.

Responsibilities:

• Serve as a first point of contact for GTM and Telecom Carrier Relations colleagues and provide education and process guidance on commercial contracts and other legal inquiries
• Review, vet, and provide timely responses to a high volume of incoming legal requests, including general legal questions, agreement negotiation requests, and other legal support needs
• Independently review and negotiate NDAs, SOWs, assignment and assumption agreements, transition services agreements, service orders, and other miscellaneous legal documents

Qualifications:

• A bachelor’s degree
• 5+ years of experience as a Legal Operations Analyst/Manager, Contracts Administrator/Manager, or Paralegal
• Strong working knowledge of commercial contracts and commercial contracting principles
• Experience using commercial contracting tools, including Salesforce, Conga, Microsoft Office Suite, Google Suite, Airtable, DocuSign, and Adobe Acrobat Pro
• Outstanding communication skills, both written and verbal, and strong attention to detail with a customer-first attitude

Location: This role will be remote and based in the UK.

What We Offer: Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.