Planning & Rostering Coordinator

We are seeking a Planning & Rostering Coordinator to join our Operations Department. As a key member of the Planning & Rostering team, you will be responsible for designing and adapting the commercial transport plan for the Eurostar service and managing the staff required for its implementation.

Key Responsibilities:

• Manage staff orders, adapt service schedules, and provide backup support to ensure coverage in Belgium and Paris (Personnel Scheduling)
• Track attendance, validate service logs, update reports, and ensure data accuracy in TAM TAM (Monitoring & Reporting)
• Manage bookings, transportation, and emergency equipment; coordinate with Co Thalys during crises (Resource Logistics)
• Assist Crew Dispatchers during disruptions and ensure smooth communication between teams (Support Operations)
• Help adjust transport plans and secure extra resources during unexpected events (Crisis Adaptation)

Requirements:

• Fluency in French and Dutch; English and German are an asset
• First experience in the railway sector
• Outstanding interpersonal skills
• Ability to work in shifts, including weekends