Description
Salesforce is hiring a Portfolio Leader to directly manage and grow a team of technical AI specialists deploying Agentforce solutions inside complex customer environments.
This is a hands-on leadership role for someone who can drive engineering excellence while operating at the executive level. You will lead a blended delivery team made up of two specialist functions: Forward Deployed Engineers (Technical Builders - who design, build, and deploy AI Agents directly in customer environments) and Deployment Strategists (Strategic Builders - customer-facing advisors who shape AI strategy, define use cases, and drive adoption).
Leadership & Team Excellence
- Scale Elite Talent: Recruit, mentor, and develop the next wave of Technical and Strategic Builders. Drive technical excellence, structure career growth, and foster an environment where shipping high-quality, production-ready systems is the norm.
- Maintain Operational Velocity: Monitor key delivery metrics, coach your teams on optimization, and run hard on complex customer escalations.
Technical Strategy & Authority
- Ultimate Technical Authority: Serve as the final technical escalation point for your portfolio. Maintain deep architectural judgment across the Salesforce platform, advanced LLM techniques, data pipelines, and agentic orchestration.
- Guide Enterprise Implementations: Unblock complex data readiness, tool integration, and multi-agent orchestration challenges.
Customer & Business Impact
- Drive Agentic Adoption: Build and anchor strong executive-level relationships within your customer portfolio, ensuring flawless Agentforce activation, rollout, and sustained production value.
- Accelerate Portfolio Performance: Operationally run your account portfolio with engineering rigor - monitoring health, delivery velocity, and core consumption metrics to accelerate progress toward customer business outcomes.
Requirements
- Proven Leadership: 5+ years of direct people management or high-impact technical leadership steering cross-functional engineering or technical teams.
- Advanced Technical Depth: 18+ years of Technical background with recent deep architectural understanding of AI, LLMs, and the Salesforce ecosystem.
- Agentforce & Data Cloud Blueprint: Direct, hands-on experience architecting or deploying Salesforce Data Cloud and the Agentforce platform.