Description
We are seeking a Project Manager to join a newly established product team supporting Enterprise Services Management and risk organizations at Capital One. You will help build the systems and operating rhythms that enable a new organization to thrive. You will work closely with senior leaders and cross-functional partners to manage critical commitments, establish and improve processes, develop clear and compelling communications, and tackle high-priority problems as they emerge.
General Responsibilities:
- Organizational Planning & Execution: Translate organizational priorities and requirements into actionable plans, milestones, and operating rhythms.
- Reporting & Governance: Coordinate critical enterprise and regulatory reporting requirements.
- Executive Visibility: Develop concise, decision-oriented updates for senior leaders.
- Strategic Thought Partnership: Serve as a strategic and tactical thought partner to leaders and cross-functional teams.
- Cross-Functional Connectivity: Build strong relationships across Enterprise Services Management, Risk, and partner organizations.
- Communications & Engagement: Develop clear, compelling internal communications.
- Team Effectiveness & Culture: Help establish the practices, forums, and ways of working that build a connected and effective organization.
- Process & Continuous Improvement: Evaluate how work gets done and design new processes, tools, and approaches.
The Successful Candidate Will
- Thrive in ambiguity and enjoy building structure where established processes or solutions may not yet exist.
- Demonstrate strong judgment and curiosity, with the ability to understand broader business context and translate it into action.
- Be an exceptional communicator, with strong written, verbal, and presentation skills.
- Anticipate what is needed next, proactively identify potential challenges, and develop practical and creative solutions.
- Demonstrate excellent organizational skills and the ability to manage multiple priorities, requirements, and deadlines.
- Build trusted relationships and influence effectively across teams and levels of the organization.
- Balance strategic thinking with a willingness to own the details required for excellent execution.
Basic Qualifications
- Bachelor’s Degree or military experience
- At least 4 years of experience in Project Management, Program Management, Process Management, Business Operations, Strategy, or related experience
- At least 2 years of experience leading cross-functional projects, programs, or strategic initiatives
Preferred Qualifications
- Master’s Degree in Business Administration (MBA), Public Administration, or related field
- 7+ years of experience in Project Management, Program Management, Process Management, Business Operations, Strategy, or related experience
- Experience working directly with senior leaders and developing executive-level communications
- Experience establishing new processes, operating rhythms, or ways of working in a dynamic environment
- Experience managing complex initiatives across multiple teams, functions, or stakeholder groups
- Experience working across Product, Risk, Technology, or other complex cross-functional organizations
The minimum and maximum full-time annual salaries for this role are: McLean, VA: $151,900 - $173,400 New York, NY: $165,700 - $189,200 Richmond, VA: $138,100 - $157,700