Iseries Production Support/Software Engineer

Join HSBC as an Iseries Production Support/Software Engineer in Pune or Hyderabad. In this role, you will own technical design and delivery for IBM i initiatives, ensuring solutions are secure, resilient, and supportable.

Responsibilities:

• Provide day-to-day technical direction to developers, including coding standards, design reviews, estimation, and prioritisation.
• Lead root-cause analysis for major incidents and drive permanent fixes.
• Work with DB2 for i, applying SQL, performance tuning, indexing strategies, and locking/journalling considerations.
• Implement robust exception handling, logging, and recovery patterns to improve operational resilience.
• Provide L3 production support and technical oversight for L2 teams.
• Drive stability improvements through trend analysis, defect prevention, and proactive monitoring enhancements.
• Own release readiness, including deployment planning, back-out strategies, post-release validation, and production sign-off.
• Enable and consume integrations using API concepts, service enablement patterns, and middleware.
• Build automation using Python for migration, operational tasks, reconciliation, reporting, and validation (preferred).
• Explore AI-enabled improvements in collaboration with platform/tooling teams (good to have).

Requirements:

• 5+ years hands-on experience with IBM i / iSeries / AS400 in enterprise environments.
• Strong development experience in RPGLE (Free), CLLE (COBOL a plus).
• Strong DB2 for i capability: SQL, performance tuning, data modelling concepts, and troubleshooting.
• Proven track record in production support, troubleshooting, and major incident/root-cause analysis.
• Solid understanding of exception handling, resilience patterns, and operational controls.
• Working knowledge of API usage and integration concepts (REST, JSON, authentication basics).
• Strong analytical and communication skills.
• Exposure to AI/ML concepts or practical AIOps use cases (good to have).

Benefits: HSBC offers opportunities, support, and rewards that will take you further, including continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment.