Description
Join M&S as a Customer Assistant in our Food section at New Mersey Simply Food, where you'll provide exceptional customer service, work effectively in a fast-paced environment, and support sales growth.
Your main responsibilities will include:
- Delivering outstanding customer service, ensuring customers feel valued and supported
- Maintaining a high level of product knowledge to make recommendations and drive sales
- Utilising digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Working collaboratively as part of a team to achieve sales goals and maintain a positive store environment
- Adapting to changing demands and priorities in a dynamic retail setting
As a Customer Assistant, you will be expected to:
- Work a variety of shifts, including Sundays, Mondays, and Tuesdays, with potential for increased hours during peak periods
- Embrace a flexible approach to work, with willingness to cover different areas of the store as needed
- Develop strong communication skills to effectively engage with customers and colleagues
- Contribute to a culture of continuous improvement and innovation within the store
In return, you will receive a rewarding and supportive work environment, opportunities for personal and professional growth, and a competitive hourly rate.
M&S is committed to being an inclusive organisation, valuing diversity and promoting equal opportunities.