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From the employer's careers site First seen 26 Oct 2026

22280 - Operational Support Grade - Advance Into Justice (London)

HM Prison & Probation Service London Borough of Islington and 6 other locations
All 7 locations
  • London Borough of Islington, Greater London, London, England
  • Royal Borough of Greenwich, Greater London, England
  • Sutton, Surrey, South East, England
  • London Borough of Wandsworth, Greater London, London, England
  • London Borough of Lambeth, Greater London, England
  • Feltham, London Borough of Hounslow, London, England
  • London Borough of Hammersmith and Fulham, Greater London, England
On-site full-time

Salary

GBP 30,491 - 36,752 per year

Apply on HM Prison & Probation Service

Description

We are seeking an Operational Support Grade to join our prison support team as part of the Advance into Justice recruitment scheme, targeted at supporting those who have served in the Armed Forces and their families into employment within operational roles within HMPPS.

As an Operational Support Grade, your work will be varied and help to keep the prison moving. This is an active role where you will be doing a range of physical tasks, including lifting and carrying, plus long periods of standing and walking. You will have full training and a supportive team by your side.

Your location preference will be captured on the online application form and you will be able to select a maximum of three prison locations.

The role involves:

  • Gate duties: ensuring the secure entry and exit of staff, visitors, vehicles
  • Control room: operating the prison radio system, monitoring CCTV
  • Visits: welcoming visitors, escorting them if needed
  • Correspondence: monitoring and logging mail coming into the prison
  • Night duties: ensuring cell doors are locked and all prisoners are safely accounted for
  • Reception: photographing prisoners, processing prisoners' property and parcels
  • Prisoner supervision: sometimes supervising prisoners, exchanging clothing and property
  • Food delivery: walking around the prison delivering and collecting food trollies
  • Driving duties: collecting mail from the local sorting office
  • Phone calls: monitoring the prison's Personal Identification Number (PIN) phone system

You will work an average of 37 hours per week, and this will include working night shifts, evenings, weekends, and Bank/Public holidays on a rolling shift pattern.

The salary for this role is £30,491 - £36,752 per year, depending on location.

Benefits include:

  • Annual leave: 25 days on appointment, increasing to 30 days after 10 years' service
  • 9 days bank, public and privilege holidays
  • Access to the generous Civil Service pension scheme
  • Season ticket loans, retail discounts, an Employee Assistance Programme, and a Cycle to Work scheme

Ready to apply?

You apply with the employer directly. Their original posting is here: https://www.jobsgopublic.com/job/22280-operational-support-grade-advance-justice-london-98082

Apply on HM Prison & Probation Service