Description
We're seeking a builder to help construct a world-class Growth organization at Gusto, a company on a mission to grow the small business economy.
This role involves identifying and sizing high-leverage opportunities for Growth, building the operating rhythm, and driving execution against it. You'll work closely with the Head of Growth and CRO-side GTM leadership to create a shared, prioritized roadmap and clear visibility into dependencies.
Key responsibilities include:
- Identifying and analyzing high-leverage opportunities for Growth
- Building the operating rhythm for Growth and driving execution
- Bringing analytical rigor to Growth investments
- Closing the gap between Growth R&D and go-to-market teams
- Designing an operating system anchored in technology
- Acting as a trusted advisor to Growth leadership
- Using AI as a default tool for planning, synthesis, and reporting
Requirements:
- 15+ years in operations, business operations, or strategy & ops at a high-growth technology company
- Experience building a growth function from an earlier stage
- Direct experience with attribution and LTV modeling, testing and experimentation
- Track record of working at the intersection of growth and go-to-market
- Strong point of view on how operations should scale
- Exceptional organizational and communication skills
- Financial acumen and comfort managing financial tracking and reporting
- Low ego and bias toward collaboration
- Deep empathy for small business customers
Nice to have:
- Experience with AI-powered workflows
- Familiarity with growth decision-making disciplines
We offer competitive base pay, benefits, and equity (RSUs). The cash compensation amount for this role is between $221,275 - $298,721/year in San Francisco.
Gusto is a hybrid workplace, with office spaces in Denver, San Francisco, and New York City. Employees are expected to work from the office on designated days (approximately 2-3 days per week).