Incident Manager, Safeguards

Anthropic's Safeguards team plays a critical role in ensuring AI systems are deployed safely and responsibly.

As an Incident Manager, you will manage Safeguards incidents involving AI systems from declaration through closure.

Key responsibilities:

• Serve as incident commander for Safeguards incidents from declaration through closure
• Assess incident severity and coordinate responders across teams
• Track input from each team and send regular updates
• Consult with Legal, Communications, and Public Policy before decisions
• Run post-incident reviews and track action items
• Oversee the on-call queue and participate in after-hours incident coverage
• Improve the incident response program and automate routine work

Minimum qualifications:

• Experience running incidents or urgent escalations in trust and safety, security, or a comparable field
• Hands-on experience with incidents involving product abuse or misuse
• Ability to make clear decisions under time pressure and coordinate across functions
• Experience improving operational processes and automating tasks
• Willingness to participate in after-hours incident coverage

Preferred qualifications:

• Experience with incident response functions and writing runbooks
• Experience with AI systems and enforcement steps
• Working knowledge of SQL or similar tools for analyzing data
• Experience designing tabletop exercises

The annual compensation range for this role is $245,000-$285,000 USD.