Description
We are currently looking for a self-motivated, proactive, independent and resourceful Support Secretary to work in the Oral and Maxillofacial Surgery Department at Darent Valley Hospital on a part-time basis (22 hours per week over 3/4 days including Wed, Thur and Fri) to cover maternity leave.
The role will involve working flexibly to provide and receive confidential and sensitive information, written, aural or verbal.
The main duties of the job will include:
- Accurate typing and administration of Oral and Maxillofacial clinics
- Ensuring prompt output and sign off within agreed timescales
- Developing and maintaining a sound knowledge of Patient Centre
- Gaining good hands-on understanding of RTT18 and NHS targets
- Ensuring follow-up actions from clinics are dealt with and recorded accurately within Patient Centre
- Dealing with telephone enquiries in a professional and timely manner and covering unattended colleagues' telephones within the unit
- Maintaining sound knowledge of medical terminology, tests, symptoms etc relevant to department specialty
- Assisting with covering some medical secretary duties during periods of leave
- Assisting the Service Coordinator with monitoring and identifying outpatient capacity in an effort to treat patients sooner
The successful candidate will have:
- Secondary Education
- RSA Level 3 or equivalent level of experience
- Excellent command of English both written and verbal with excellent grammatical and spelling ability
- Secretarial experience and administration experience
- Healthcare knowledge
- Audio typing skills, computer skills, ability to prioritise and good time-management skills
- High levels of concentration, enthusiasm and ability to work on own initiative and in a pressured environment