Description
We are recruiting for multiple 8 hour Seasonal Sales Assistant contracts, with the possibility of overtime according to demand.
Mark your calendars, this application form is open until midnight on Monday, 24th August. If successful at this stage of the process, candidates will be emailed no later than Thursday, 27th August with an invitation to a group interview on either Tuesday, 1st September or Wednesday, 2nd September.
Successful candidates from the group interview will be brought forward for a short, individual interview online on either Friday, 4th September or Saturday, 5th September. If successful at the online interview stage, your first shift will be two mandatory training sessions taking place on Thursday 10th & Friday 11th September.
This is a seasonal contract, which runs until w/c 28th December 2026, with some opportunity to be made permanent.
The Role
In this role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples.
Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You'll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends.
With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you’ll be well-supported through training and development to grow your skills.
Key Responsibilities
- Greet customers warmly and create a welcoming store environment.
- Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
- Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
- Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
- Maintain a clean, tidy, and visually appealing shop floor.
- Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
- Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
- Actively control store costs, such as product waste, to help meet the shop’s budget.
- Participate in ongoing training and development to enhance product knowledge and customer service skills.
- Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
- Work on in-store and external events to leave lasting impressions on customers.
Skills, Knowledge & Expertise
- Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences.
- Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth.
- Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store.
Benefits
- Holiday allowance
- 50% discount on Lush products and spa treatments
- Profit-based bonus
- Complimentary spa treatment*
- Pension scheme
- Paid day off for your birthday*
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
- Financial childcare support on return to work*