Product Manager, AI Programme

The Government Technology Agency (GovTech) is the lead agency driving Singapore's Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government's capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

GovTech is looking for a Product Manager to own and drive key product initiatives within the AI Programme. Our mission is to transform the public sector from 'digitally enabled' to 'AI-augmented,' building a suite of high-impact AI products and shared capabilities that empower government agencies to innovate at scale.

As a Product Manager, you will take ownership of a defined product or feature area, driving it from conception through to launch. You will work closely with cross-functional teams , including engineering, design, data scientist and agency stakeholders , to define requirements, prioritise features, and ensure delivery stays on track.

Product Strategy & Feature Planning

• Contribute to and help shape the product strategy for your assigned product or feature area, ensuring alignment with the broader AI Programme goals and national digital ambitions.
• Evaluate and plan features informed by user research, customer feedback, market trends, competitor review, and internal feedback loops.
• Identify and mitigate risks that may impact the product from both a technical and market perspective.

Product Execution & Delivery

• Drive the end-to-end product lifecycle for your assigned area, from discovery and problem definition through to deployment.
• Balance speed, quality, and simplicity in product delivery, consulting with engineers and designers on implementation details and understanding the trade-offs involved.
• Make data-driven decisions on prioritisation , leveraging data to validate or refine ideas before development, and recommending experiments based on evidence.
• Ensure AI interventions within your area are safe, performant, and meaningfully integrated into the daily workflows of public officers.

User Engagement & Stakeholder Management

• Engage with stakeholders to understand operational challenges and translate them into clear, actionable product requirements for engineering teams.
• Regularly interact with stakeholders to balance user needs, market demands, and business objectives, ensuring solutions are practical and user-centric.
• Address issues and conflicts constructively, escalating appropriately when needed.

Ownership & Continuous Improvement

• Independently own your assigned products, demonstrating initiative and accountability throughout.
• Proactively identify and address issues with minimal guidance, knowing when to seek appropriate support.
• Identify opportunities to improve processes or outcomes within your own work and recommend next steps to the team.
• Adapt to shifting priorities independently, keeping focus on tasks that deliver the greatest expected business value.

Team & Culture

• Contribute actively to team culture by collaborating effectively with peers and stakeholders to ensure tasks are executed well.
• Share knowledge, resources, and learnings , including both successes and failures , openly to support team success.
• Suggest improvements that enhance team effectiveness and contribute to a culture of experimentation and user-centric design.

Requirements

• Product Ownership: Demonstrated experience owning a product or feature area end-to-end, with a track record of driving features from ideation to launch.
• Analytical Rigour: Ability to make data-driven decisions , using data to validate ideas, prioritise features, and measure impact.
• Technical Collaboration: Comfort engaging with engineers and designers on implementation details, understanding trade-offs between speed, quality, and simplicity.
• Stakeholder Engagement: Strong ability to work with cross-functional teams product teams and agency stakeholders, translating operational needs into clear product requirements.
• AI Curiosity: A working understanding of AI/ML concepts (e.g. generative AI, LLMs) and genuine interest in how AI can improve public sector workflows.
• Initiative & Adaptability: A proactive mindset , able to identify issues, recommend improvements, and adapt to changing priorities independently.
• Platform Product Thinking (nice to have): Familiarity with platform or shared-capability product thinking , understanding how a product or feature can be designed to serve multiple teams or use cases, rather than solving for a single point solution.

What we offer GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation. Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs. We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.