Description
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service.
This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products.
You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.
Key responsibilities:
- Operate in a high-demand environment, providing excellent customer service
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Maintain high standards of efficiency and effectiveness, balancing speed and accuracy
- Contribute to a positive store environment, supporting colleagues and adapting to changing situations
- Work flexibly to meet business needs, including weekends and potential full-time hours during peak periods
Benefits:
- Opportunity to work in a fast-paced, dynamic retail environment
- Chance to develop skills and knowledge in fashion, home, and beauty products
- Collaborative and supportive team culture
Working Pattern:
- Week 1: Sunday (12:00-17:00), Wednesday (12:00-17:00), Thursday (12:00-17:00), Monday (13:00-17:00)
- Week 2: Sunday (12:00-17:00), Friday (12:00-17:00), Tuesday (10:00-16:00), Wednesday (13:00-17:00)
- Potential for full-time hours during peak periods