Description
As a Team Leader at Victoria's Secret in Brighton, you'll work alongside a friendly and supportive team who are all connected through their passion for delivering the very best customer experience.
Your role will involve:
- Delivering an exceptional customer experience to all customers
- Providing expert advice on bra fitting and helping customers find the perfect product
- Owning the merchandising and presentation of products in-store
- Leading by example and energising the team
- Supporting the management team to achieve key KPIs across the store
- Maintaining store standards and adhering to health & safety procedures
- Carrying out opening and closing activities, including key holder duties
- Supporting new product launches and floor set moves
To be successful in this role, you'll need:
- A passion for retail and delivering exceptional customer experiences
- Keenness to learn and develop your customer service skills and product knowledge
- Ability to build valued relationships with your team and customers
- Flexibility and willingness to work in a busy environment
- Ability to multitask, problem-solve, and collaborate with others
As a Team Leader, you'll have access to a range of benefits, including:
- Flexible working schedules
- 25% off a wide selection of styles at Victoria's Secret, Next, and Gap
- Exclusive offers from over 3,500 retailers through Reward Gateway
- Incentives and competitions with amazing prizes
- Access to free financial, health, and wellbeing services
- Learning and development opportunities
- Core benefits such as pension contributions and life assurance