Senior Specialist, Product Manager

At Amplify Health, we're looking for individuals with ambition, resilience, and passion for healthcare, insurance, wellness, and digital technology.

The Product Manager plays a pivotal role in driving the development and delivery of digital products that create meaningful customer experiences and deliver measurable business outcomes.

Responsibilities

• Stakeholder Management: Build and maintain strong trust-based relationships with key stakeholders at different levels of seniority and from various functional areas. Lead, mentor, and coach team members of cross-functional teams.
• Research & Development: Ongoing assessment of products and features. Building and testing hypotheses to deliver the best customer experience and value to the business.
• Product Planning: Work with lead product manager to develop the product roadmap and implementation plan. Create, maintain, and prioritise the product backlog.
• Outcome-driven Product Development: Co-ordinate and motivate a team of designers, engineers, subject matter experts, and other cross-functional representatives to achieve client impact and business outcomes.
• Product Operations: Responsible for leading the product operations function, including managing any partners or vendors' customer support and operations.

Experience and Qualifications:

• At least five years of experience as a Product Manager or Product Owner with digital platforms, software products, including customer development, product discovery, agile, and lean delivery principles and methodologies.
• Background in engineering, technology, or UX is preferred.
• Experience in insurance and/or health tech preferred.
• Experience launching and scaling digital products with demonstrated business outcomes required.

Education/certifications:

• Bachelor's degree.
• Master's degree preferred but not required.
• Product Management certification (e.g., SAFe Product Owner/Product Manager, Certified Scrum Product Owner) advantageous.

Skills/Knowledge:

• Strong negotiation and leadership skills.
• Able to lead and mentor teams and more junior team members.
• Excellent oral, written communication, and presentation skills.
• Proficient with Jira, Microsoft Word, Excel, PowerPoint, Miro, Visio, and other relevant project management tools.