Description
Diversity matters at Lush, where we're building a brand that represents the people of the world. We're looking for a meticulous professional to join our dynamic team as an Imports Coordinator, responsible for importing ethically sourced raw materials from around the globe.
As an Imports Coordinator, you'll master the master import log, chase global suppliers, check basic documentation, and book freight. You'll manage a high volume of daily emails efficiently, provide information to Freight Forwarders, and keep supplier portfolios up to date.
Our Structured Pay Progression Pathway offers clear operational milestones to boost your pay as you upskill. The starting framework begins at £28,250, with progression gates to increase your salary as you take on more responsibilities.
Key responsibilities include:
- Mastering the master import log
- Chasing global suppliers and checking basic documentation
- Managing daily emails and data housekeeping
- Providing information to Freight Forwarders
- Keeping supplier portfolios up to date
As you progress, you'll take on more senior roles, including:
- Autonomous file ownership of shipments
- Supporting the wider team through shadowing and mentoring
- Applying for specialized CITES permits
- Managing technical transit insurance claims and escalations
We offer a range of benefits, including 25 days holiday plus bank holidays, 6 months of full pay for parental leave, enhanced paternity leave, bonus scheme, and more.
To succeed in this role, you'll need:
- A keen eye with excellent attention to detail
- Highly organized and self-motivated with a great work ethic
- Good written and spoken English with a great telephone manner
- Good computer skills with a strong working knowledge of Excel
- A supportive, flexible, and proactive approach with a positive attitude