E-Commerce Development Manager

We are seeking an experienced E-Commerce Development Manager to join our web team and contribute to the development of our e-commerce strategy and online sales activity.

The successful candidate will be responsible for:

• Participating in the definition and deployment of the e-commerce strategy, focused on recruitment, conversion, and customer loyalty
• Developing the online B2C and B2B business through our digital platforms and indirect channels (marketplaces, partner sites, and affinity sites)
• Administering and optimising the Shopify store to continuously improve commercial performance and user experience
• Contributing to the implementation of traffic acquisition and visibility plans (SEO, SEA, social media, 360-degree communication)
• Supporting the international development of sales by activating relevant acquisition levers for different markets
• Optimising the customer experience and performance of the purchasing process according to e-commerce best practices and UX/UI principles
• Building and deploying the annual commercial animation plan: promotions, sales, product launches, and event operations
• Ensuring consistency of e-commerce actions with key retail events
• Implementing and analysing A/B tests to optimise the search engine and purchasing processes
• Monitoring, analysing, and communicating performance indicators (KPIs) to identify areas for improvement and implement corrective actions
• Conducting permanent sectoral and competitive monitoring to inform strategic recommendations and action plans
• Managing digital projects and external service providers: gathering requirements, prioritisation, coordination, budgets, and quality control of deliverables
• Guaranteeing the quality, reliability, and compliance of content, product catalogues, and e-commerce flows
• Mobilising and coordinating internal departments and external partners
• Ensuring excellent customer experience and brand reputation across all digital channels

The ideal candidate will have:

• A higher education qualification in e-commerce, digital marketing, or equivalent
• At least 3 years of successful experience in managing an e-commerce activity
• Solid experience in administering and optimising a Shopify store
• In-depth knowledge of the e-commerce ecosystem: payment solutions, logistics, after-sales service, marketplaces, and digital performance tools
• Proficiency in graphic creation tools, particularly Adobe Photoshop
• Strong data analysis skills and ability to drive activity using performance indicators and web analysis tools, particularly Google Analytics 4 (GA4)
• Autonomy, rigour, and good organisational sense
• Excellent analytical skills, prioritisation abilities, and result-oriented approach
• Good teamwork and interpersonal skills in multidisciplinary environments
• Excellent writing skills and professional English language proficiency

We offer:

• 13th month salary
• Health insurance
• Company restaurant
• Employee benefits committee

The ACO is committed to diversity and equal opportunities. We consider all applications without discrimination.