Account Manager - North Asia

We're looking for a self-starter, highly energetic Account Manager, who is passionate about voice technology. We don't just sell a product, we're building a community of highly engaged people that want to partner with us for the long term.

As an Account Manager at ElevenLabs, you will:

• Be part of an early Account Management team with endless opportunities for impact
• Partner with the team to help develop a scalable account management playbook and framework that supports our customers in the APAC region
• Build and maintain strong relationships with a book of commercial and enterprise clients in the APAC region, specifically managing customers across North Asia
• Play a key role in driving long-term adoption of multiple products
• Monitor customer usage and adoption of our products to identify areas for improvement or revenue expansion
• Own expansion and renewal of accounts within your book of business
• Measure and improve customer satisfaction and experience
• Own your account management KPIs (NRR/GRR) and track against the company goals

We offer:

• Innovative culture
• Growth paths
• Learning and development through an annual discretionary stipend
• Social travel with an annual discretionary stipend to meet up with colleagues
• Annual company offsite
• Co-working stipend if you're not located near one of our main hubs