Description
We are seeking a Customer and Trading Manager to lead our nightshift team at our Farnham store.
As a Customer and Trading Manager, you will be responsible for leading a team overnight to deliver all replenishment activities across the store, whilst getting stuck in yourself to prioritise deliveries, organise the warehouse, and replenish shelves.
You will often be running a full store operation on your own overnight, being responsible for the full shift and the safety and wellbeing of colleagues in store.
Your main objectives will be to:
- Lead a team overnight to deliver all replenishment activities across the store
- Prioritise deliveries, organise the warehouse, and replenish shelves
- Run a full store operation on your own overnight, being responsible for the full shift and the safety and wellbeing of colleagues in store
- Make sure that standards are brilliant come morning so we're ready to serve our customers
- Manage performance and capability, conduct disciplinaries, and ensure scheduling and pay are accurate
To be successful in this role, you will need to have:
- A track record of delivering brilliant customer service and coaching colleagues to do the same
- Experience of leading a team in a fast-paced, customer-facing environment
- Operational leadership skills
- Demonstrated success in meeting or exceeding KPIs
- Experience of managing employee relations issues, including performance and absence management
We offer a range of benefits, including:
- Salary from £31,700
- £4,500 premium on top of your base salary for working nightshifts
- 10% discount off on your shopping at Sainsbury's, Argos, Tu, and Habitat
- Annual bonus scheme
- Free food and hot drinks provided for Colleagues in all our stores
- Generous holiday entitlement, maternity and paternity leave
- Pension – we'll match 4-7.5% of your pension contributions
- Sainsbury's share scheme – build up an investment at discounted rates
- Wellbeing support – access to emotional support, counselling, legal and financial advice
- Colleague networks – link with like-minded people to help fulfil your potential
- Cycle to Work scheme
- Special offers on gym memberships, restaurants, holidays, retail vouchers, and more