Description
Grafana Labs is seeking a Senior Solutions Engineer to join their team in Spain. The successful candidate will be responsible for partnering with the sales team to articulate the overall Grafana value proposition, vision, and strategy to customers.
The Solutions Engineering team enables Grafana Labs' worldwide growth by educating potential and existing customers to ensure they are happy and successful. The team shares technical and product expertise with customers through demos, hands-on enablement, presentations, technical evaluations, and ongoing interaction.
Responsibilities:
- Partner with the sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
- Own the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill, and credibility
- Deliver product and technical presentations to potential and existing customers
- Effectively communicate with customers and internal teams to provide feedback on products and the competitive landscape
- Drive product conversations based on customer needs and problems
- Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public or private enablement materials
Requirements:
- 5+ years of technical pre-sales experience
- Strong judgment, collaboration, and leadership skills
- First-class written and oral communication skills
- Ability to solve technical challenges and bring creative solutions to customers
- Technical mindset and desire to grow technically
- Located in Spain
Nice to Have:
- Experience with Open Source technologies or in the Metrics/Monitoring space
- Experience with sales methodologies like MEDD(P)ICC
Compensation and Benefits:
- OTE compensation range: EUR 107,000 - EUR 132,000
- Restricted Stock Units (RSUs)
- 100% remote, global culture
- Scaling organisation with meaningful work
- Transparent communication and open decision-making
- Innovation-driven environment with autonomy and support