Description
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale.
The Solutions Engineering team are the customer-facing product experts, enabling Grafana Labs' worldwide growth by educating potential and existing customers.
The Opportunity
As a Senior Solutions Engineer, you will partner with the Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers. You will own the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill, and credibility.
What You'll Be Doing
- Partnering with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
- Owning the technical engagement with customers and helping close complex opportunities through advanced competitive knowledge, technical skill, and credibility
- Delivering product and technical presentations to potential and existing customers
- Effectively communicating with customers and internal teams to provide feedback on our products and the competitive landscape
- Driving product conversations based on need and problems with customers
- Working with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public or private enablement material
What Makes You a Great Fit
- 5+ years of technical pre-sales experience
- Strong judgment, collaboration, and leadership skills
- First-class written and oral communication skills
- Ability to solve technical challenges and bring creative solutions to customers
- Technical mindset and a desire to grow technically
- Located in the United Kingdom
Bonus Points For
- Experience with Open Source technologies or in the Metrics/Monitoring space
- Experience with sales methodologies like MEDD(P)ICC
Compensation & Rewards
The OTE (On-Target Earnings) compensation range for this role is EUR 110,000 - EUR 134,000.
Why You'll Thrive at Grafana Labs
- 100% Remote, Global Culture
- Scaling Organization
- Transparent Communication
- Innovation-Driven
- Open Source Roots
- Empowered Teams
- Career Growth Pathways
- Approachable Leadership
- Passionate People
- In-Person onboarding
- Balance is Key