Description
We are seeking a Legal PA to join our Transactional Services, Corporate team in Birmingham. As a Legal PA, you will provide proactive, high-quality executive and legal support to Partners and/or designated fee earners, working alongside the wider client operational and legal support teams.
Responsibilities:
- Manage complex diaries, competing priorities and multiple requests
- Prepare meetings, briefings and research; attend and capture actions where required
- Prioritise communications, draft and quality-check correspondence and manage expectations proactively
- Coordinate domestic and international travel arrangements
- Build trusted relationships with client contacts, partners, fee earners, colleagues and business teams
- Coordinate client and matter administration from inception to completion
- Monitor deadlines, dependencies and actions through to completion
- Progress client and matter opening, risk and related administration accurately
- Maintain effective systems, records and document management arrangements
- Proactively manage end-to-end billing and finance activity using relevant firm systems
- Maintain client meeting and activity records in CRM and relevant systems
- Support pitches, submissions, client initiatives and business development activity
- Use approved tools to visualise and modernise client communications while meeting brand, confidentiality and client requirements
- Use Microsoft 365, Copilot and approved AI tools responsibly
- Identify opportunities to automate routine activity and streamline workflows
- Share best practice and contribute to service improvement
Technology, AI & Automation:
- Champion effective use of Microsoft 365, Copilot and approved AI tools
- Automate repeatable administrative activities where appropriate
- Work alongside Technology and Innovation colleagues to improve workflows
- Use data and digital tools to create insight and capacity
- Encourage adoption, experimentation and responsible use of technology
Requirements:
- Strong secretarial, executive assistant, legal PA or administrative experience
- Excellent organisational and time-management skills
- Advanced written, verbal and stakeholder-management skills
- Works autonomously, exercises sound judgement and takes ownership
- Highly organised, resilient and calm under pressure
- Proactive, practical and solutions focused
- High attention to detail and commitment to quality
- Collaborative, flexible, client focused and commercially aware
- Builds trust and maintains confidentiality
- Digitally confident, curious and willing to adopt new technology
- Uses information, technology and AI responsibly in line with firm and client requirements
- Experience of finance, CRM, document or matter management systems is advantageous
Benefits:
- Agile working (the opportunity to work from home, subject to commitments)
- Carers’ leave (up to five paid days’ leave towards caring responsibilities)
- 25 days’ annual leave entitlement and the opportunity to purchase or roll over 5 days
- Contributory pension of up to 5%
- Private healthcare policy
- Death in service cover (4 x base salary)
- Eligibility to apply for an interest-free season ticket loan, an interest-free gym membership loan and/or an interest-free rental deposit loan
- Cycle to work scheme