Manager, Infrastructure (R6154)

Shield AI is seeking an Infrastructure Manager to lead the team responsible for the enterprise systems and physical infrastructure supporting its engineering, manufacturing, business, and mission-critical environments.

This leader will ensure that hybrid infrastructure services remain reliable, secure, scalable, and operationally mature as Shield AI grows. Reporting to the Senior Manager of Cloud & Infrastructure, this role partners closely with Cloud Platform, Network, Cybersecurity, Facilities, Service Delivery, Enterprise Technology Solutions, and engineering teams.

Responsibilities:

• Lead, coach, and develop a distributed team of infrastructure engineers and systems administrators.
• Own team capacity, resource planning, hiring priorities, workload balancing, succession planning, and development of technical leaders within the Infrastructure organization.
• Own the Infrastructure strategy, roadmap, standards, operating model, and service portfolio across on-premises, colocation, edge, lab, manufacturing, and hybrid environments.
• Oversee architecture, implementation, and operations for enterprise compute, virtualization, storage, backup, disaster recovery, Windows and Linux server platforms, and core infrastructure services.
• Provide management oversight for the infrastructure supporting Teamcenter and other mission-critical engineering platforms.
• Drive infrastructure modernization, automation, configuration standardization, lifecycle management, observability, and reduction of operational toil and technical debt.
• Establish priorities, project plans, service objectives, capacity forecasts, lifecycle plans, and measurable outcomes aligned with aircraft, engineering, manufacturing, and company growth.
• Ensure infrastructure services meet requirements for availability, performance, security, compliance, recoverability, and operational supportability.
• Provide management oversight for site and data-center infrastructure.
• Partner with Network and Cloud Platform teams on hybrid architecture, connectivity, workload placement, identity integration, and migration of shared services.
• Lead major incidents, root-cause analysis, problem management, change governance, patching and vulnerability remediation, maintenance planning, and on-call readiness.
• Manage hardware, software, licensing, support contracts, managed services, and professional-services vendors.
• Maintain architecture, configuration, recovery, lifecycle, and operational documentation.

Required qualifications:

• 8+ years of progressive experience in enterprise infrastructure or systems engineering.
• Broad experience designing and operating enterprise compute, virtualization, storage, backup, disaster recovery, and Windows and Linux server environments.
• Strong understanding of high availability, capacity planning, performance management, patching, vulnerability remediation, monitoring, and infrastructure lifecycle management.
• Experience supporting data centers, colocation facilities, server rooms, labs, manufacturing environments, or other distributed infrastructure at enterprise scale.
• Experience leading infrastructure modernization, automation, migrations, platform upgrades, and recovery testing with limited business disruption.
• Demonstrated ability to manage production operations, incidents, changes, service health, technical debt, and geographically distributed services.
• Strong partnership skills across Facilities, Network, Cloud, Cybersecurity, Service Delivery, application teams, and business stakeholders.
• Strong people leadership skills, including hiring, coaching, performance management, delegation, and development of senior technical talent.
• Experience managing infrastructure vendors, support agreements, professional services, budgets, forecasts, and lifecycle investment planning.
• Clear written and verbal communication skills.
• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field.

Preferred qualifications:

• Experience supporting aerospace, defense, manufacturing, engineering, government contracting, or another regulated environment.
• Experience integrating infrastructure following acquisitions, site consolidations, relocations, or rapid organizational growth.
• Experience with VMware, Hyper-V, KVM, NetApp, Cohesity, Active Directory, Entra ID, infrastructure monitoring, and configuration-management tools.
• Experience supporting PLM platforms such as Siemens Teamcenter.
• Knowledge of CMMC, NIST 800-171, ITAR, backup immutability, disaster recovery, and controlled unclassified information environments.
• Experience with infrastructure as code, PowerShell, Python, Bash, Ansible, Terraform, or related automation practices.

Additional Information:

• Salary: USD 160,000-250,000 per-year-salary
• Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity