Patient Services Coordinator - Float

As a Patient Service Coordinator at PT Solutions Physical Therapy, you'll play a vital role in ensuring seamless communication between patients, providers, and insurers. You'll take ownership of key administrative and communication processes, including verifying insurance coverage, securing prior authorizations, and coordinating physician referrals.

Your responsibilities will include:

• Reconciling patient payments and units billed while following HIPAA guidelines
• Verifying insurance coverage and managing benefits
• Obtaining authorization and prior authorization
• Managing over-the-counter collections and reconciling charges weekly and monthly
• Maintaining relationships with patients, providers, clinicians, and internal operational departments

To qualify, you'll need:

• A high school or GED diploma
• 1-2 years of customer service experience, preferably in healthcare

In return, you'll receive:

• A competitive salary of $18-24 per hour
• Medical, dental, vision, and 401K with match benefits
• Opportunities for professional development and career progression
• Paid Time Off and Sick Leave or Extended Illness Bank accrual
• Reimbursement for endurance race entry fees

PT Solutions Physical Therapy is a clinician-founded, mission-driven community dedicated to expanding access to life-changing care. We're committed to supporting our team with ongoing training, mentorship, and clear paths for advancement.