Description
As a Chef Instructor, Pastry at Sur La Table, you are the in-store expert for baking and pastry arts, delivering exceptional service and sharing specialised knowledge in pastry techniques and baking fundamentals.
Key Responsibilities:
- Customer Experience & Brand Representation: Represent Sur La Table's brand by creating memorable experiences that inspire repeat visits and customer loyalty. Deliver exceptional in-store culinary experiences focused on pastry and baking classes.
- Sales & Business Performance: Drive sales by upholding kitchen standards, encouraging second-class sign-ups, and promoting retail items used in class. Meet or exceed culinary program goals by delivering exceptional classes that drive customer engagement and sales.
- Team Engagement & Store Support: Assist in setting up and breaking down classes, clean and sanitise dishes and equipment, and restock kitchen supplies.
- Operations & Compliance: Ensure compliance with food safety standards, handle tools and equipment safely, and maintain accurate inventory levels.
Physical Requirements:
- Ability to communicate verbally and work cooperatively with associates and customers.
- Ability to remain standing for up to 4 hours at a time.
- Ability to lift and/or move merchandise weighing up to 50 lbs.
- Available to work between 12 and 16 hours per week, with a flexible schedule, including nights, weekends, and holidays.
Qualifications & Experience:
- Must be 21 years of age or older.
- A degree in culinary arts is preferred; however, candidates with extensive culinary experience and demonstrated technical proficiency will be considered.
- 1-2 years of kitchen operations experience.
- Valid Food Manager Certification.
- Excellent communication, problem-solving, and decision-making abilities.