Description
About the role:
Join Octopus as an L1 Account Manager: A launchpad role for hungry, curious sales professionals with 1–2 years of experience. You'll master customer discovery, learn our cutting-edge platform, and partner with a supportive pod to manage renewals and uncover growth.
As an L1 Account Manager, your primary focus is listening and learning. You’ll get to know our customers inside and out, uncover what they are trying to achieve, run straightforward renewal cycles, and master how Octopus solves real problems. You won’t do this in a silo: you’ll work side-by-side with experienced pod teammates, Solutions Engineers, and Customer Architects who have your back while you build your sales craft.
What you’ll do:
- Helping deliver customer goals: Incorporate customer goals into engagements by asking discovery questions to connect their needs to the Octopus value proposition.
- Growing adoptions across customer base: Understands adoption drivers. Identifies basic opportunities for expanded usage and recognizes common barriers to adoption.
- Effectively monetizing adoption: Understanding commercial fundamentals. Managing straightforward renewals by understanding pricing and actual usage models. Focus on converting customer value into sustainable ARR.
- Identifying and building champions: Recognizing and developing champions. Identify potential champions within accounts and build trusted relationships with key practitioners to advocate for Octopus internally.
- Leveling up: Engage in learning. Actively participate in training and coaching to continuously develop product knowledge and sales skills. Be receptive to feedback and act on it.
Your background:
- 1-2 years of relevant sales or account management experience; focused on execution within the current quarter.
- Executes established playbooks and foundational competencies; works closely with mentors and managers.
- Curious and relationship-focused; identifies coaches and day-to-day product users
- Openly shares progress, brings a proactive attitude, and executes tasks at the individual customer and pod level.
Compensation:
Level 1 + stock options Maturing Total Comp= £67,000 Performing Total Comp= £85,000