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From the employer's careers site First seen 28 Oct 2026

Customer and Trading Manager - Convenience

Description

As a Customer and Trading Manager - Convenience at Sainsbury's Supermarkets Ltd, you will play a crucial role in leading the store team to deliver exceptional customer service and drive business performance.

The salary for this position is £31,700 per annum.

Job Responsibilities:

  • Work closely with a small team of managers to ensure the smooth operation of the store.
  • Take responsibility for the day-to-day running of the store, often being the only manager on site with full accountability.
  • Collaborate with the team to complete tasks efficiently and safely, ensuring excellent customer service.
  • Manage performance and capability, conduct disciplinaries, and ensure accurate scheduling and pay.
  • Occasionally assist other nearby convenience stores.

Requirements:

  • Previous line management experience in a fast-paced operational environment.
  • Proven track record of delivering excellent customer service and coaching colleagues.
  • Ability to manage disciplinaries, performance issues, and other employee relations.
  • Experience in leading operations and making decisions independently.

What We Offer:

  • Competitive salary dependent on experience, store size, and location.
  • Benefits package including:
  • 10% discount on shopping at Sainsbury's, Argos, Tu, and Habitat, increasing to 15% on Fridays and Saturdays.
  • Annual bonus scheme.
  • Free food and hot drinks.
  • Generous holiday entitlement.
  • Pension matching 4-7.5% of contributions.
  • Share scheme.
  • Wellbeing support.
  • Cycle to Work scheme.
  • Special offers on gym memberships, restaurants, and more.

Skills

Required

Ready to apply?

You apply with the employer directly. Their original posting is here: https://hdhe.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/400091224

Apply on Sainsbury's Supermarkets Ltd