Description
The US Field Medical Operational Excellence Director supports the development and implementation of key assigned Global/US category-led initiatives that have an impact on multiple Medical Affairs stakeholders and markets.
They combine organizational, project management, financial excellence, and understanding of Medical Affairs strategic priorities, with the goal of seamless execution of medical plans.
Role Responsibilities
Strategic and Organizational Alignment and Initiatives
- Supports the Specialty Care Field Medical Director Lead to drive alignment and coordination of goals, priorities, and efforts across Medical Affairs categories and asset teams, and with other cross-functional partners.
- Contributes as a thought partner to the assigned Field Medical Affairs Lead(s) and teams to develop and define future-looking vision, mission, and strategic initiatives.
- Supports the implementation of organizational/team-specific change management plans for Medical Affairs, in collaboration with Change Management team members.
- Leads identifying, raising/sharing, and implementing best practices; ensuring consistency in overarching processes and systems, where needed; and developing partnerships with key colleagues in other functional areas to ensure ongoing alignment and efficiency.
Project and Operational Support
- Develops and maintains business relationships with Finance, Contracts & Outsourcing, Compliance, and Operational Excellence colleagues to assist in Medical Affairs project advancement.
- Drives the creation/implementation of medical processes, appropriate SOPs, working with key stakeholders, to support strategy and execution of Medical Affairs, data generation/communication activities.
- Coordinates with other Operational Excellence Team members across categories to standardize approaches, processes, SOPs, etc.
- Supports asset-specific governance committees to drive forward effective decision-making.
- Supports assigned Medical Affairs activities/initiatives - including development and monitoring of project and program plans and tracking of milestones.
Financial Management / Tracking for Asset and/or Field Medical
- Supports overall financial management and forecasting, with limited oversight, for assigned Asset or Field Medical area budget, working with finance, Field Medical Lead, and other Field Medical team members as necessary.
- Partners with Legal, Procurement, finance, and external customers to develop and execute consultant agreements, service level agreements, program schedules, and Confidential Disclosure Agreements.
Field Medical Enablement Systems & Continuous Improvement across US Field Medical
- Owns day-to-day operations of Field Medical enablement platforms.
- Serves as the primary operational point of contact and subject matter expert for core enablement systems, including CLM, One Med, and SharePoint.
- Champions continuous improvement through AI, automation, and data.
Basic Qualifications
- Bachelor's degree required + 8+ years of experience in Pharmaceutical industry or related fields; Advanced degree (e.g., masters) highly preferred + 7+ years of experience in pharmaceutical industry or related fields; PharmD/PHD + 5+ years of experience in Pharmaceutical industry or related fields.
- Demonstrated, hands-on use of AI tools, data analysis, and process automation to solve business problems and improve operational efficiency.
Preferred Qualifications
- Operational experience or experience supporting medical organizations preferred.
- Prior Experience in working in Medical Affairs organization is preferred and experience in other medical/clinical functions desirable.
- Prior experience in Project Management, Business Operations.
- Expertise or experience in Specialty Care Field Medical is highly desirable.