Business Development Desk Manager

Join Robinhood in building the future of finance, where an estimated $124 trillion of assets will be inherited by younger generations in the next two decades.

The Business Development Desk Manager leads a team responsible for growing assets and expanding customer relationships. This role involves leading, coaching, and developing a team of Onboarding Specialists who support customers throughout their onboarding journey while exploring additional opportunities to consolidate and win more share of wallet.

Key responsibilities:

• Lead, coach, and develop a team of Onboarding Specialists
• Ensure team goals are met, including gross deposits and agent productivity
• Oversee customer interactions to ensure compliance with regulations
• Create a culture of high performance while reinforcing policies and regulatory standards
• Partner cross-functionally to improve workflows and enhance the customer experience
• Monitor and improve team performance through data, coaching, and process optimization

Requirements:

• Clean U5
• Current SIE, Series 7 and 66
• Series 24 or 9/10
• 5+ years experience in sales coaching/leadership or related financial services roles
• Ability to guide agents through the sales process and develop their skills
• Experience with sales coaching and supervision/oversight
• Demonstrated ability to support asset consolidation and deepen client relationships

Benefits:

• Base pay range: $109,000-$128,000 USD (Zone 2)
• Eligible for bonus opportunities, equity, and benefits