Description
We are seeking a Technical Publication Engineer to oversee the entire publication lifecycle of technical documentation for our software products.
The successful candidate will manage, validate, develop, and publish technical documentation, collaborating closely with technical writers, localisation teams, project managers, and client stakeholders.
Technical Documentation & Source Management
- Retrieve, validate, and manage source files, assets, and documentation versions.
- Analyse source content for localisation scope and prepare files for localisation.
- Develop and maintain technical documentation in various formats, including XML, Markdown, HTML, JSON.
- Validate document structure, metadata, links, references, and content integrity.
- Manage version-controlled documentation and generate multiple publication outputs.
Localisation & Quality Assurance
- Validate source and translated files for structure, content, formatting, functionality, and localisation readiness.
- Perform technical, functional, and visual QA of documentation and published outputs.
- Identify and resolve issues related to content, formatting, links, XML/Markdown, metadata, images, fonts, encoding, and rendering.
- Coordinate defect resolution and ensure issues are addressed before final publication.
Publishing
- Configure and execute documentation publishing workflows.
- Generate various publication outputs, such as online help, PDF, Word, CHM, HTML, and ZIP packages.
- Troubleshoot build, transformation, publishing, and rendering issues.
- Rebuild and republish documentation following corrections.
Collaboration & Process Improvement
- Work closely with documentation, localisation, project management, and client teams.
- Provide timely project updates and proactively communicate risks, issues, and dependencies.
- Identify process improvements that increase efficiency, quality, and reduce production risks.
- Maintain work instructions, SOPs, and project documentation.
Technical Skills & Tools
Experience with the following tools is preferred:
- Documentation & Authoring: XML Editors, Markdown, Microsoft Word, Excel, Adobe FrameMaker, AEM
- Publishing & Graphics: Adobe Acrobat Pro, Photoshop, Illustrator, InDesign
- Version Control & Content Management: Git/GitHub, AEM, documentation repositories
- Localisation & Defect Management: Phrase/Memsource, Jira
- Text & File Comparison: Beyond Compare, EmEditor, EditPlus, Sublime Text
- Multimedia: Snagit, Camtasia, Aegisub
Required Skills
- Strong understanding of technical documentation and publishing processes.
- Experience with XML, Markdown, or other structured documentation formats.
- Understanding of localisation, translation, and content management workflows.
- Ability to troubleshoot structured content, publishing, and rendering issues.
- Experience with document QA, defect tracking, and issue resolution.
- Strong analytical, troubleshooting, organisational, and communication skills.
- Ability to work with multiple tools and applications in a fast-paced environment.
- Strong attention to detail and commitment to quality.
- Willingness to learn new tools, technologies, and processes.
Qualifications & Experience
- Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related technical discipline.
- 1–2 years of experience in Technical Publications, Technical Writing, Documentation Engineering, Documentation QA, Localisation Engineering, or a related field.
- Experience with XML, Markdown, or structured documentation formats.
- Familiarity with publishing, content management, localisation, version control, and defect tracking tools.