Senior People Consultant

Okta's Manager Success team helps managers lead effective teams through an AI-first support model. The Senior People Consultant leads the team's most complex advisory cases, providing advanced coaching and trusted counsel on sensitive leadership, performance, and organisational challenges.

Responsibilities:

• Provide advanced coaching to managers and senior leaders on leadership effectiveness, employee development, team dynamics, organisational change, and complex performance challenges.
• Lead the assessment and resolution of highly ambiguous or sensitive cases by diagnosing root causes, evaluating competing perspectives, and advising on decisions that balance business priorities, employee experience, and organisational risk.
• Guide leaders through entrenched resistance, difficult conversations, and high-impact decisions while reinforcing accountability for outcomes and sustainable solutions.
• Exercise advanced judgment within established decision rights, identifying risks and ensuring sensitive, high-impact, or jurisdictionally complex matters follow appropriate escalation pathways.
• Strengthen team capability through peer coaching, complex case reviews, and reusable frameworks that improve diagnostic skills, case strategy, and escalation judgment.
• Analyse recurring case patterns and AI-supported interactions to identify systemic issues, gaps in guidance, and opportunities to improve AI resources, workflows, knowledge content, and decision guardrails.

Requirements:

• 8+ years of relevant professional experience with a Bachelor’s degree, or 6+ years with a Master’s degree, in Human Resources, HR Business Partnering, Employee Relations, management consulting, leadership coaching, organisational development, or a related advisory discipline.
• Demonstrated ability to independently lead and resolve highly complex, ambiguous advisory cases requiring advanced judgment, structured problem-solving, and cross-functional coordination.
• Proven experience advising senior leaders on sensitive leadership, performance, team effectiveness, and organisational challenges.
• Exceptional coaching, communication, influencing, and conflict resolution skills.
• Deep understanding of leadership effectiveness, organisational dynamics, performance management, conflict resolution, risk assessment, and appropriate escalation practices.

The annual base salary range for this position for candidates located in the San Francisco Bay area is between $148,000-$203,500 USD. For candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington, the range is $132,000-$181,500 USD.