FBS HRIS Administrator

FBS – Farmer Business Services is part of Farmers operations with the purpose of building a global approach to identifying, recruiting, hiring, and retaining top talent.

As a FBS HRIS Administrator, you will support the configuration, user permissions, testing, integration, and basic reporting of claims systems.

Responsibilities:

• Maintain reliability and performance of claims systems by monitoring, running tests, and troubleshooting.
• Demonstrate strong problem-solving abilities to proactively identify, evaluate, and resolve moderately complex to complex issues related to claims systems.
• Act as a subject matter expert in one or more claims systems.
• Apply in-depth knowledge to efficiently manage and troubleshoot system-related issues.
• Provide technical support for end users and respond to various questions and issues.
• Coordinate with IT to configure and manage claims systems within the IT infrastructure.
• Implement Agile methodology when collaborating with cross-functional teams and IT to develop plans, schedules, and requirements for deployment of claims systems.
• Research, develop, test, and implement claims systems upgrades or enhancements.
• Recommend technology solutions to improve manual processes.
• Conduct and respond to regular audits of claims systems to ensure compliance.
• Implement measures for systems and data security and adherence to requirements.
• Build and maintain relationships with external vendors to optimize the integration and use of claims systems.
• Query and manipulate data to solve business problems, including data extraction from relational databases.
• Create and maintain defined processes and practices to ensure consistent and effective operation of claims systems.
• Take ownership of procedural guides by maintaining accurate and up-to-date records to ensure comprehensive documentation of claims systems, processes, and configurations for knowledge sharing and reference purposes.

Requirements:

• 2 years of experience working as an IS Administrator or related.
• Understanding of HR procedures.
• 2+ years working with SAP Success Factor or other platforms.
• Understanding of M365 tools.
• Experience with ticketing systems like ServiceNow.

Nice to Have:

• Experience working with Power Platform tools.

Benefits:

• Competitive salary and performance-based bonuses.
• Comprehensive benefits package.
• Flexible work arrangements (remote and/or office-based).
• Dynamic and inclusive work culture within a globally renowned group.
• Private Health Insurance.
• Paid Time Off.
• Training & Development opportunities in partnership with renowned companies.