Description
Join M&S as a Customer Assistant in our Food section at Craigleith, where you'll provide exceptional customer service, work effectively under pressure, and drive sales growth.
Work Pattern:
- Monday: 07:00-15:00
- Friday: 07:00-15:00
- Saturday: 07:00-15:00
Key Responsibilities:
- Deliver outstanding customer service, ensuring customers feel valued
- Provide product recommendations and drive sales growth
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Work collaboratively as part of a team to achieve sales goals
- Adapt to changing demands and priorities in a fast-paced retail environment
Requirements:
- Ability to work in a high-pressure environment
- Digital confidence and willingness to learn
- Strong communication and interpersonal skills
- Flexibility to work varied shifts, including weekends and potential extended hours during peak periods
Benefits:
- Opportunity to be part of a leading UK retailer
- Collaborative and supportive team environment
- Professional development and growth opportunities
About Us: M&S aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers.