Description
The General Merchandise & Food Sales Executive Team Leader role at Target involves driving total store sales, managing a team of experts in operations, accuracy, and efficiency, and ensuring a consistent experience for guests.
Responsibilities:
- Drive total store sales and understand the role in sales growth
- Manage Food & Beverage, food services, inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing processes
- Manage a team of experts in operations, accuracy, and efficiency
- Enable efficient delivery to guests by leading pick, pack, and ship fulfillment work
- Develop a strategy and utilize workload planning tools to complete all scheduled workload
- Conduct regular check-ins with the team to ensure completion of tasks and workload
- Manage all GM backroom and sales floor areas, review reporting to identify gaps, and develop a plan to resolve
- Oversee GM Team Leaders' workload planning, including transitions, revisions, and sales plans
- Drive fulfillment sales by leading the Fulfillment team to fulfill each order accurately and efficiently
- Drive a culture centered in food safety; train, validate, and coach the team to deliver proper execution on all food safety standards and cleaning routines
- Lead an efficient operation to fund the sales culture
- Oversee Food & Beverage Team Leader's workload planning, including transitions, revisions, sales plans, sampling, and promotions
- Create a guest-obsessed culture that prioritizes the guest experience and delivers on store sales goals
- Know and assess the competition; leverage guest insights and feedback to drive the business
- Work a schedule that aligns to guest and business needs
- Manage a consistent experience for guests by ensuring product is in stock, fresh, available, food safe, and accurately priced and signed on the sales floor
- Assess all GM and Food & Beverage backroom and sales floor areas, walk Food & Beverage Standards to assess priorities in food, and review GM/Food reporting to identify gaps and develop a plan to resolve
- Plan, lead, and follow-up on organizational and operational change
- Anticipate and identify changes in unique store trends
- Develop and coach the team to elevate their skills and expertise
- Establish a culture of accountability through clear expectations and performance management; actively develop, coach, and train the team; anticipate staffing needs, talent plan, and recruit
- Provide service and a shopping experience that meets the needs of the guest
- Always demonstrate a culture of ethical conduct, safety, and compliance; lead the team to work in the same way and hold others accountable to this commitment
- As a key carrier, follow all safe and secure training and processes
- Address store needs
Requirements:
- 4-year degree or equivalent experience
- Strong interest and knowledge of the Food & Beverage business
- Strong interpersonal and communication skills
- Strong business acumen
- Comfortable dealing with ambiguity
- Manage conflict, lead, and hold others accountable
- Relate well with and interact with all levels of the organization
- Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
- Learn and adapt to current technology needs
- Manage workload and prioritize tasks independently
- Access all areas of the building to respond to guest or team member issues
- Interpret instructions, reports, and information
- Scan, handle, and move merchandise efficiently and safely
- Accurately handle cash register operations
- Climb up and down ladders
- Flexible work schedule and regular attendance necessary
Benefits:
- Comprehensive health benefits and programs
- 401(k)
- Employee discount
- Short-term disability
- Long-term disability
- Paid sick leave
- Paid national holidays
- Paid vacation