Senior Product Manager

At Twilio, we're shaping the future of communications. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

As a Senior Product Manager, you'll help scale Twilio's core identity product, delivering secure, developer-first identity experiences. You'll build products that power authentication, authorization, and emerging agentic and non-human identity use cases.

Responsibilities:

• Design product capabilities for the Identity platform on Twilio, building new products that help customers secure their applications for both agentic and human identity use cases.
• Partner with Product and Engineering leadership to set direction, translate customer needs into product capabilities, and build the roadmap to deliver on these capabilities.
• Collaborate across Twilio teams to align on product direction and unblock cross-team initiatives.
• Operate with deep product ownership: author PRFAQs, product requirement docs, collaborate closely with engineering and design to bring these ideas to life, and enable go-to-market teams to help customers solve their challenges leveraging our products.
• Build in ambiguity: break down complex problems, make pragmatic tradeoffs, and design developer experiences that delight customers.
• Be the voice of the customer in every conversation and decision, ensuring we build world-class products that customers value.

Qualifications:

• 5+ years of experience in product management or 2+ years in product management and 3+ years in an engineering role.
• Experience in building deeply technical products and/or products for developers.
• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience required.
• Strong technical, analytical, and UI/UX design understanding.
• Excellent written and verbal communication skills.

Desired:

• Experience in identity and access management.
• Experience building developer tools or SDKs.

Location: Remote - US

This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.

Compensation:

• The estimated pay ranges for this role are as follows:
• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $128,560 - $160,700
• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $136,000 - $170,000
• Based in the San Francisco Bay area, California: $151,120 - $188,900

Benefits:

• Competitive pay
• Generous time off
• Ample parental and wellness leave
• Healthcare
• Retirement savings program
• Much more