Description
The Data & Analytics team at Cisco helps leaders turn sophisticated information into clear, actionable insights. As a Data Analytics Manager, you will partner with business collaborators to compose and deliver end-to-end analytics and reporting solutions that enable data-driven decisions.
Your responsibilities will include:
- Partnering with multi-functional participants to capture business requirements and compose scalable analytics, reporting, and dashboard solutions that support strategic business objectives.
- Developing, maintaining, and optimizing executive dashboards, reporting tools, and data visualizations that deliver actionable insights to business leaders.
- Analyzing large and sophisticated datasets to identify trends, measure business performance, and deliver quantitative and qualitative insights that influence strategic decisions.
- Translating commercial performance across Teamwork and Networking portfolios into actionable briefs, opportunity spotlights, and recommendations for leadership.
- Evaluating key SaaS and other business metrics including ARR, NRR, GRR, renewal rate, churn risk, and product adoption to support business planning and decision-making.
- Using approved AI-enabled tools and automation techniques to improve insight generation, forecasting, reporting, operational efficiency and how partners get along with our analytics and insights.
- Providing ad-hoc reporting, data extracts, and analytical support while finding opportunities to automate recurring processes and scale data-driven solutions.
- Driving projects from concept to completion by managing priorities, presenting with partners and colleagues, and delivering high-quality analytical solutions.
- Establishing data-quality checks, indicator definitions, documentation, and governance practices that improve trust and consistency in reporting.
The ideal candidate will have:
- A Bachelor's degree in Computer Science, Mathematics, Statistics, Engineering, Business, or a related technical or quantitative field.
- 8+ years of experience in data analytics, business intelligence, strategic analytics, commercial analysis, business operations, or a similar analytical role.
- 5+ years of experience developing dashboards and visualizations using Tableau, Power BI, or similar business intelligence tools.
- 5+ years of experience querying and analyzing large datasets using SQL and platforms such as Snowflake, SAP HANA, BigQuery, Databricks, or similar technologies.
- Experience using Python, R, or a comparable language for data analysis, automation, data transformation, sophisticated analytics, or API data fosters.
- Experience applying AI-enabled tools and generative AI to business problems and reporting workflows with sound judgment and appropriate validation.
- Good communication, data storytelling, problem-solving, stakeholder-management, and attention-to-detail skills.