Description
The Transformation Communications Lead will be part of Salesforce's Experience Design organization, which includes Product Design professionals, UX Engineers & Architects, Researchers, Operations, and Storytellers. The successful candidate will navigate the organization's transformation to AI-native design and research, building the messaging infrastructure for priority programs and shaping how the organization understands and adopts AI-augmented ways of working.
Key responsibilities include:
- Building and running segmented readiness programs
- Co-defining change impact for priority transformation programs
- Shaping the shared language and organizational narrative
- Writing audience-based communications
- Developing communications that translate the organization's transformation narrative into daily practice
- Co-owning the end-to-end reinforcement system for each program
The ideal candidate will have 7+ years of experience in change management, organizational communications, or internal communications in a matrixed technology organization, with demonstrated accountability for program adoption outcomes. They will also have experience developing audience-segmented communication plans, partnering with senior or executive stakeholders, and defining and tracking adoption or behavior change metrics.
Salesforce offers a range of benefits, including time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $207,800 - $285,800 annually.