Description
Join our team in the M&S Café at Castlepoint Shopping Centre, Bournemouth, as a Christmas Customer Assistant. You'll work Monday, Friday, and Saturday from 12:00-16:00, with potential to work up to full-time hours in the weeks commencing 13th and 20th December.
In this hands-on role, you'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during busy periods. You'll need to be digitally confident, using our tools to take and fulfil orders quickly, maintaining impeccable food safety standards, and delivering five-star service under pressure.
Key responsibilities include:
- Providing excellent customer service
- Maintaining food safety standards
- Working efficiently under pressure
- Supporting colleagues as part of a high-performance team
- Adapting quickly to changing situations
Marks & Spencer aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers. We're committed to an active Inclusion, Diversity, and Equal Opportunities Policy.