Description
NVIDIA is seeking a Business Operations Sales Analyst to support its Enterprise EMEA Sales team. The successful candidate will ensure smooth sales operations, accurate order execution, and high-quality customer support.
Job Summary: As a Business Operations Sales Analyst, you will act as a key link between Sales, Operations, and other internal teams to enable efficient processes and a phenomenal customer experience. You will manage and resolve queries and issues for Enterprise customers across EMEA, assist the Sales team with internal sales processes and systems, and contribute to the ongoing development and continuous improvement of regional Sales Operations processes.
Responsibilities:
- Manage and resolve queries and issues for Enterprise customers across EMEA
- Assist the Sales team with internal sales processes and systems, including account setup and follow-up, order processing and fulfilment, pricing, quotes, backend rebates and claims, and revenue management
- Collect, review, and submit forecast, and review backlog and allocation in close partnership with the planning team
- Create and maintain key operational reports, including shipping, backlog, and forecast reports
- Use SAP, Vistex, Salesforce, Excel, and Agentic tools to manage data integrity, support analyses, and streamline analytical workflows and reporting
- Engage regularly with internal teams, including Sales, Account Management, Finance, Operations, Planning, and Warehouse, as well as external customers, to resolve issues and improve processes
Requirements:
- 3+ years' experience in business operations, sales support, or customer service, ideally in the Enterprise sector and preferably within a leading high-tech company
- Bachelor's degree or equivalent professional experience
- Excellent problem-solving abilities, strong attention to detail, and a customer-focused approach
- Strong organisational skills, effective time management, and the ability to prioritise tasks
- Proficiency in Microsoft Office Suite, SAP, Vistex, Salesforce, Excel, and a willingness and curiosity to learn new tools
- Willingness to travel occasionally for events and trainings (around 3% of the work year)
Benefits: NVIDIA offers highly competitive salaries and a comprehensive benefits package. You can learn more about the benefits at www.nvidiabenefits.com/