Training Manager

Manulife is seeking a Training Manager to deliver quality training and assess the training effectiveness. He/she is expected to identify training needs and drive suitable training initiatives that support the agency growth.

Position Responsibilities:

• Deliver quality training to the developed training programs, align with the need-based selling concepts in new agent training
• Take ownership of training program and responsible for the quality of training delivery
• Monitor the effectiveness of the programs
• Identify and assess the training needs analysis of the agency force
• Develop programs that address specific business needs
• Play an active role in promoting the communication channel with managers and collect feedback on training program
• Lead projects when required; Play a highly collaborative role in cross-department projects

Required Qualifications:

• Degree holder
• Around 10 - 15 years’ relevant experience in insurance industry
• Professional qualification on financial planning is preferred
• Track record in developing and executing successful training programs
• Strong communication, interpersonal and presentation skills
• Strong analytical mind and problem-solving skills, with innovation and a customer-care focus
• Independent and self-driven with result-oriented mind set
• Proficiency in English and Chinese, both spoken and written; Putonghua is an advantage
• Proficiency in Learning Management Systems
• Strong PC skills in MS Word, Excel, Power Point, Teams and Chinese word-processing
• Candidates with less experience may be considered for Assistant Manager Position

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.